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Accessibility statement

Big Dog Law is committed to making this website usable for as many people as possible — including users of screen readers, keyboard navigation, magnification, and other assistive technology.

The short version

  • We aim to meet WCAG 2.1 AA as a baseline, and to improve from there.
  • Real users matter more than checklists. If something isn't working for you, tell us and we will fix it.
  • We support standard assistive technology — screen readers, voice control, keyboard navigation, magnification.
  • If you can't access something on the site, we'll get the information to you another way at no cost.

Our commitment

A law firm's website is a doorway to legal help. Locking that doorway behind inaccessible design — invisible focus rings, keyboard traps, missing labels, color-only cues — keeps the people who often need help most from getting through it. Big Dog Law treats web accessibility as part of providing legal services, not as a separate compliance task.

We work to follow the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA conformance level as a minimum baseline, and we improve specific patterns past that baseline where we can.

What we work on

  • Semantic structure

    Pages are built with real headings, lists, and landmarks so that assistive technology can navigate them the way they were designed to be read.

  • Keyboard navigation

    Every interactive element on the site should be reachable and operable using only a keyboard, with a visible focus state on the active element.

  • Color and contrast

    We aim for color contrast that meets or exceeds WCAG 2.1 AA, and we don't rely on color alone to convey meaning.

  • Forms and labels

    Form fields are labeled, errors are described in text rather than just color, and required fields are marked clearly.

  • Images and media

    Meaningful images include text alternatives. Decorative images are marked so that assistive technology skips them. Embedded media is reviewed for captions.

  • Resilience

    The site is built to remain usable when users zoom in, override fonts and colors with their own preferences, or navigate without JavaScript wherever practical.

Compatibility

We design and test the site against current versions of major browsers (Chrome, Edge, Firefox, Safari) and common assistive technology, including screen readers and keyboard-only navigation. Older browsers and unsupported assistive technology may not deliver the same experience; please let us know if you run into a problem and we will work with you on an alternative.

Known limitations

Web accessibility is an ongoing process, and a few areas may not yet meet our internal targets:

  • Embedded third-party content

    Maps, video players, or chat widgets we embed from third parties may not match our own accessibility standards. We choose vendors carefully and are working to phase out anything that doesn't meet WCAG 2.1 AA.

  • Older PDFs and downloads

    Some legacy documents may not be fully tagged for screen readers. If you encounter one and need it in an accessible format, contact us and we will provide it.

  • Newly added pages

    Pages added recently may not yet have undergone full accessibility review. Tell us if you find an issue and we will prioritize the fix.

Tell us if something isn't working

The best accessibility report is from the person actually trying to use the site. If you have difficulty accessing any part of this site, please contact us — even if you aren't sure whether it's an accessibility issue or just a bug. Include:

  • The page URL

    The web address of the page you were on when the issue happened.

  • What you were trying to do

    In your own words — what you were looking for or what you were trying to submit.

  • The assistive technology you use, if any

    Screen reader name and version, voice control software, switch device, or browser extensions help us reproduce the issue.

  • What happened (and what you expected)

    A short description is enough — we'll follow up if we need more.

How we respond

We aim to acknowledge accessibility reports within two business days, and to provide either a fix, a workaround, or a clear status update within ten business days. Where the underlying problem is with a third-party tool we use, we'll work the issue with the vendor — and find an alternate way to get you the information in the meantime.

Alternative formats and reasonable accommodation

If you need information from this site in an alternative format — large print, plain text, audio, or other — we will provide it at no cost. The same applies to the consultation process: if a meeting requires a particular format or accommodation to work for you, tell us and we will arrange it.

Continuous improvement

Accessibility is reviewed as part of design and development for every new page and feature on this site. We also conduct periodic audits of existing pages, treat reported issues as priority work, and revisit this statement as the site evolves.

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